Terms and conditions

General Terms and Conditions of LikeDaheim Apartments, Enes Kasumovic

1 Scope of Application

These terms and conditions apply to the rental of furnished apartments as well as to all related services and deliveries provided to the customer or client (hereinafter collectively referred to as the “Customer”) by LikeDaheim Apartments/Enes Kasumovic (hereinafter referred to as the “Operator”).
The provision of services is carried out exclusively based on these GTC; We do not recognize the customer’s general terms and conditions that conflict with or deviate from ours, unless we have expressly agreed to their validity.
The operator may also provide its services through third parties.

2 Conclusion of Contract, Contractual Partners, Subletting and Subletting

The respective contract (e.g. for the transfer of use of the serviced apartment for a fee, additional services booked in advance or on site, etc.) is concluded by acceptance of the operator after an orally, telephone, written or online application by the customer. The operator is free to accept the application in writing, in text form (e-mail) or conclusively by providing services.
If the content of the booking confirmation differs from the content of the booking request of the tenant, the different content of the booking confirmation becomes binding for the customer and the operator if the customer does not object in writing within 24 hours of receipt. If the stay begins before the end of the one-week period, the different content of the booking confirmation becomes binding for the customer and the operator when taking over the apartment.
The contractual partners are exclusively the tenant and the operator. If a third party has booked for the tenant, e.g. an intermediary or a company for its employees, which does not want to become a contractual partner itself, he is liable to the operator together with the tenant for all obligations arising from the contract as joint and several debtors. Irrespective of this, each customer is obliged to pass on all booking-relevant information, in particular these general terms and conditions of the apartment building, to the guest.
A booking can be made for a maximum of 6 months (including any contract extensions). There is no silent extension due to continued use.
Price increases for contract extensions/new bookings are reserved.

3 Services, Prices, Payment Methods

The operator is obliged to provide an apartment in the category booked by the tenant or an equivalent apartment and to provide the agreed services.
The tenant is obliged to pay the agreed or customary prices of the business for the apartment and the other services used by him. If a specific price agreement cannot be established, the prices applicable in the apartment building at the time of the provision of services are deemed to have been agreed (fiction of the amount of remuneration). Services and expenses of the Operator to third parties arranged by the Customer shall also be invoiced by the Operator to the Customer.
The agreed prices include the respective statutory sales tax, unless the net price has been expressly offered. Any increases after the conclusion of the contract are at the expense of the tenant. If there are more than three months between booking and arrival and the prices applicable to the apartment building have increased, the operator may increase the contractually agreed prices appropriately, but by a maximum of 10%. Subsequent changes to the services may lead to a corresponding price adjustment in accordance with the prices applicable to the apartment building for the additional part of the service.
The overnight price is a flat rate and basically includes all incidental costs. The operator reserves the right to recalculate with the customer in the event of unreasonably high consumption values. The prices do not include public taxes such as visitor’s taxes, cultural promotion taxes (so-called “bed tax”), etc. The respective amounts will be invoiced separately to the customer.
The agreed remuneration is to be paid in advance by the 1st working day of a month to the account of the operator specified in the invoice. Otherwise, invoices of the operator without a due date are payable immediately upon receipt of the invoice without deduction, but no later than within 7 working days. The operator is entitled to make accrued claims due at any time and to demand immediate payment.
In the event of late payment, the Operator is entitled to charge default interest in the amount of 8% or, in the case of transactions involving a consumer, in the amount of 5% above the base interest rate. The operator reserves the right to prove higher damage.
For each reminder after the occurrence of default, reminder costs of 10.00 euros will be charged. The tenant is free to prove that these did not arise or did not arise in the required amount.
The operator is entitled to demand an appropriate advance payment and/or security at the conclusion of the contract or thereafter. The amount of the advance payment and payment dates can be agreed in writing in the contract. The security can also be provided by providing credit card data. In this case, the operator is entitled to collect the agreed remuneration by credit card in the event of non-compliance with payment deadlines.
The tenant can only offset claims against the operator that are undisputed, legally established or ready for decision. If the tenant is an entrepreneur, he can only reduce the rent if the right to a reduction is undisputed or legally established.
If the tenant has provided security by providing credit card data, the operator is entitled to collect the ancillary services used by the tenant, such as special cleaning, from the customer’s credit card after invoicing accordingly.

4 Use of the rental property

Smoking is strictly prohibited in all apartments and throughout the building. In the event of violations, the operator is entitled to terminate the contract without notice. In addition, costs for special cleaning in the amount of 350.00 euros (net) are incurred. Smoking is allowed in the outdoor areas. Cigarette butts caused by smoking are to be disposed of exclusively in the ashtrays provided.
A room cleaning, during which the bed linen provided is changed, is carried out by the operator every 14 days. Towels are changed weekly by the operator, regardless of the room cleaning. The room should be accessible on cleaning days, otherwise cleaning cannot be done on the pre-arranged days. Cookware etc. is cleaned exclusively by the tenant himself. Other or more frequent services may be contracted by the tenant for a fee. Room cleaning takes place exclusively from Monday to Friday. On weekends and public holidays, no cleaning is provided. The tenant is not entitled to cleaning on Saturdays, Sundays or public holidays.
Animals of any kind are not allowed in the apartments or in the building itself. The infringement justifies the termination of the tenancy without notice. The costs of removing contamination by animals will be charged to the tenant.
Some apartments are equipped with external sun blinds and mosquito nets. In the event of damage to the sun blinds, the associated remote control or the fly screens, the tenant will be charged the repair costs of 200.00 euros (net).
There are washing machines and tumble dryers in the property for a fee, which can be used by the tenant. Washing and drying laundry in the apartments is strictly prohibited.
The tenant is obliged to treat the rental property with all components (courtyard areas, vestibules, stairwells, elevators, outdoor facilities, etc.) with care and care.
In the event of negligently caused, increased soiling of the shared areas, e.g. by wearing very heavily soiled shoes, parking with heavily soiled (construction site) vehicles or carelessly disposing of cigarette butts, the additional cleaning costs incurred may be charged to the tenant.
Damage to and in the house and in the rented rooms must be reported to the operator or his agents immediately as soon as the tenant notices them. The tenant is liable for further damage caused by late notifications. In the event of imminent danger, the tenant must take the necessary measures to protect the operator from damage. The operator assumes the costs arising from this.
The inventory of the apartments may not be removed. The attachment of decorative objects to the walls is prohibited.
The tenant is liable for damage caused by violations of the duty of care incumbent on him, also if supply and drainage pipes, toilets and heating systems and other systems are treated improperly, the rooms are inadequately ventilated, heated, cleaned and not sufficiently protected against frost.
The tenant is liable for any fire damage caused by irons, straighteners, curling irons or similar devices.
The tenant is equally liable for damage caused by his employees, family members, vicarious agents or vicarious agents, visitors, suppliers, customers, etc.
During the heating season (1 October to 30 April), the central heating system is set so that a minimum temperature of between 20 and 22 degrees Celsius can be reached in the apartments during the day and 18 degrees Celsius at night.
The waste disposal from the rooms, bathrooms and kitchens is carried out by the tenants in the bins provided for this purpose in the parking space. Waste storage outside the bin is not permitted.
Since the collection of large bins is usually refused due to incorrect waste separation or is charged as special disposal, it is essential to ensure proper waste separation when disposing of your own waste. In the event of improper waste disposal by the tenant, the landlord reserves the right to charge the tenant for the additional costs of 50.00 euros (net) for subsequent waste separation by the LikeDaheim staff.
Empties or glass waste must be disposed of properly by the tenant and may not be deposited next to the garbage cans in the courtyard.
During the summer months (01 May to 30 September), the air conditioning is set in such a way that the apartment can be cooled to at least 6 degrees Celsius below the outside temperature. The commissioning of private fan heaters or other large electrical appliances is strictly prohibited. Such devices that the landlord finds will be removed and returned to the tenant at the end of the lease. In addition, the tenancy can be terminated immediately due to imminent danger.
In case of loss of key cards, 40.00 euros will be charged.
Wi-Fi and TVs are provided. The installation of satellite systems in the outdoor area is prohibited.
Barbecuing is prohibited on the entire property.
Cars may not be parked or parked on the neighboring properties. Deregistered cars and cars without a TÜV sticker may not be parked on the property of the rental property.
Alcohol excesses and associated loitering in front of the house and in the green spaces are prohibited.
For the use of the in-house emergency service, a fee of €75.00 will be charged in cases caused by the tenant himself. This includes all situations in which the tenant is responsible for the fact that he is no longer able to enter the accommodation or apartment. This includes, among other things, the loss of the card, independent lock-out of the apartment and unannounced stay in the apartment beyond the specified departure time.

5 Provision, Handover and Return

Unless otherwise agreed, the tenant is entitled to the provision of an apartment of the booked category. He is not entitled to the provision of a specific apartment.
Booked apartments are available for the tenant from 3:00 p.m. on the agreed day of arrival. The tenant is not entitled to earlier provision.
A handover protocol will be drawn up at the time of handover. In the event of a handover without a person (e.g. with the help of a key/card machine), the operator will provide the tenant with a handover protocol documenting the current condition of the respective apartment and the inventory in it by depositing it in a clearly visible place in the apartment. In this case, the tenant must notify the operator of any corresponding objections to the correctness of the handover protocol within 36 hours in writing or in text form (e-mail). Otherwise, the handover protocol is deemed to have been approved.
On the agreed day of departure, the apartment must be vacated by 11:30 a.m. at the latest. After that, the operator can charge 50% of the overnight price for the apartment due to the late return, provided that the eviction takes place by 6:00 p.m. In case of eviction after 6:00 p.m., the entire overnight price for the following night can be charged. Contractual claims of the tenant are not established by this. The tenant is free to prove that the operator has suffered no damage or significantly lower damage.
The apartment must be returned in the condition in which the tenant found it.
For the serviced apartment, the tenant will receive a key card upon moving in and, if applicable, other access and access means, which must be returned to the operator on departure.
On departure, the following are also required:

- remove all personal belongings from the apartment.
- to dispose of any food, they have brought with them.
- close all windows.
- to switch off all electrical appliances (except the refrigerator).
- dispose of all rubbish in the bins provided for this purpose.
- return all key cards and/or other means of access provided by the Operator.
- to provide all additional services that may be booked in full.

The final cleaning is carried out by the operator and, in the event of exceptionally heavy soiling with additional cleaning costs, the customer is additionally invoiced as part of a special cleaning. This also applies to excessive contamination detected during the customer’s stay. Additional claims for damages due to excessive soiling are reserved.
Upon return, a return protocol will be drawn up, in which the existing damage and any missing inventory must be recorded. In the case of undocumented returns, the operator will draw up the return protocol after inspecting the respective apartment. Any discrepancies between the handover and return protocols must be reported by the operator immediately, but no later than within 48 hours. Otherwise, the condition as well as the existing inventory are considered approved.
Any damage to or to the respective apartment, damage or lack of inventory or damage to the common areas and/or their facilities will be invoiced separately to the tenant or deducted from the security deposit. Any damage more than the deposited security deposit will be invoiced separately to the customer and, if already detected at the time of departure during the handover, will be settled with the final invoice.

6 Withdrawal and Cancellation

Unless otherwise agreed, the following cancellation conditions apply to the renter:

Respites	Cancellation fee (% of the original total offer)
More than 1 week before arrival	free
From 1 week before arrival	40%
1 day before arrival	80%
In case of no-show or on the day of arrival	100%

A cancellation must be made in writing (by e-mail, letter) to the operator.
If a date for free withdrawal from the contract has been agreed in writing between the operator and the tenant, in deviation from the regular cancellation conditions, the tenant can withdraw from the contract until then without triggering claims for payment or damages against the operator. The tenant’s right of withdrawal expires if the tenant does not exercise his right of withdrawal in writing to the operator by the agreed date.
If a free right of withdrawal of the tenant has been agreed in writing within a certain period of time, the operator is also entitled to withdraw from the contract during this period if there are inquiries from other interested parties for contractually booked apartments and the tenant does not waive his right to withdraw from the contract upon request from the operator.
If an agreed advance payment or security is not made even after the expiry of a reasonable grace period set by the Operator, the Operator shall be entitled to withdraw from the contract. In this case, the customer must pay the operator cancellation fees and processing fees in accordance with § 6 number 1.
In addition, the operator is entitled to withdraw from the contract for an extraordinary reason for objectively justified reasons, for example if

- force majeure or other circumstances for which the operator is not responsible make the performance of the contract impossible;
- Apartments are booked with misleading or false statements of facts essential to the contract, for example those relating to the person of the tenant or the purpose;
- the operator has reasonable grounds to believe that the use of the booked apartments may endanger the peace of the house, the security or the reputation of the operator and the facility in the eyes of the public, without this being attributable to the operator’s sphere of control or organization.

7 Loss or damage to items brought along

Items carried are at the risk of the tenant in the rented apartment. The operator assumes no liability for loss, loss or damage, not even for financial losses, except in the case of gross negligence or intent on his part. This does not apply to damage resulting from injury to life, limb or health. In addition, all cases in which custody constitutes an essential contractual obligation due to the circumstances of the individual case are excluded from this exemption from liability.

8 Technical equipment and connections

The use of the tenant’s own electrical systems (game consoles, etc.) using the electricity network of the apartment requires the written consent of the operator, unless it is an object of normal daily use. Faults or damage to the technical equipment of the apartment building caused by the use of these devices are at the expense of the tenant, insofar as the operator is not responsible for them.
Internet use is at the tenant’s own risk and peril. The customer is responsible for the data transmitted via the Internet, the services used, and the legal transactions carried out and has the obligation to bear the costs.
When using the Internet, the Renter undertakes to comply with the applicable law and, in particular, not to retrieve or distribute any immoral or illegal content, not to illegally reproduce, distribute or make available any copyrighted goods, to comply with the applicable regulations for the protection of minors, not to send or disseminate any harassing, defamatory, threatening or otherwise illegal content, not to use Internet access to send mass or chain messages (“spam”) and/or other forms of inadmissible advertising and, for the rest, to refrain from doing anything that could expose itself and/or the operator to liability claims by third parties.
Accordingly, the Renter indemnifies the Operator against all damages and claims of third parties based on illegal use of the Internet and/or a violation of applicable law. This indemnification claim also includes all costs and expenses incurred by the operator because of the judicial or extrajudicial claim and defense against claims.
Faults to technical or other equipment provided by the operator will be rectified immediately if possible. Payments cannot be withheld or reduced if the operator is not responsible for these disruptions.

9 Access to the apartment

The operator, his agents or authorized representatives are entitled to enter the apartment at any time within the framework of the additional services booked by the tenant (e.g. cleaning, bed and towel change, shopping service, etc.). The service is usually provided within the framework of the service times pre-agreed with the tenant. If service times cannot be met in individual cases, the service must be provided with the greatest possible consideration for the tenant (e.g. announcement of entry by knocking signals, careful assurance that the guest is not disturbed, etc.). There is no entitlement to the provision of services at a specific time of day.
In the event of danger, the operator, its agents or authorized representatives are permitted to enter at any time of the day or night.
In all other respects, the operator, its agents or authorized representatives are entitled to enter the serviced apartment for the purpose of viewing and inspection after prior notification.

10 Liability of the tenant for damages

The tenant is liable for all damage to the building or inventory caused by him.
If the tenant is an entrepreneur, he is also liable for all damage to the building or inventory caused by visitors, employees or other third parties from his area or by himself.
When the apartment is handed over, the tenant is provided with an inventory list, which he must countersign. The tenant must reimburse the costs of the items that are no longer available when the apartment is vacated at current value.
The operator may require the tenant to provide adequate security (e.g. deposits).

11 Liability of the operator

The operator is liable with the care of a prudent businessman for its obligations under the contract. Claims by the tenant for damages are excluded. Excluded from this are damages resulting from injury to life, limb or health, if the operator is responsible for the breaches of duty, other damages that are based on an intentional or grossly negligent breach of duty on the part of the operator, and damages that are based on an intentional or negligent breach of essential contractual obligations of the operator. A breach of duty by the operator is equivalent to that of a legal representative or vicarious agent. Should disruptions or defects occur in the services of the Operator, the Operator will endeavor to remedy the situation if the Tenant becomes aware of it or upon immediate complaint.
Due to the availability of parking spaces, no custody contract is concluded. The Operator is not liable for the loss or damage of motor vehicles parked in the parking lot or their contents.
All claims against the operator generally become statute-barred one year from the beginning of the regular limitation period of § 199 (1) BGB. Claims for damages become statute-barred without regard to knowledge or grossly negligent ignorance after five years from their incurrence. The above reductions of the limitation period do not apply in the event of injury to life, limb, health or freedom, as well as in the case of claims based on an intentional or grossly negligent breach of duty by the Operator, its legal representatives or vicarious agents.

12 Information on data processing in the context of video surveillance

Based on §4 BDSG or Art. 6 para. 1 f) GDPR, video surveillance is carried out in the annex. This applies exclusively to ff. areas:
- Outdoor area
- Entrance area ground floor
- Corridors on the 1st, 2nd and 3rd floors
The data processing is carried out for the prevention and investigation of criminal offences and for the exercise of domiciliary rights by the operator.
Personal data of the guests will not be transmitted to third parties for purposes other than those listed here. Data transmission of recordings (e.g. to the police) only takes place if this is necessary for the investigation of criminal offences.
The data is processed exclusively in the Federal Republic of Germany.
You can request more information at info@likedaheim.de.

13 Final Provisions

German law applies exclusively. The place of jurisdiction is, as far as legally permissible, Friedberg.
Place of performance is 61191 Rosbach.
The contract language is German, any translations into other languages are expressly non-binding.
Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. In this case, the tenant and the operator undertake to replace the invalid provision with a valid provision that, as far as legally possible, comes as close as possible to what the parties to the contract intended economically. The same applies in the event of any regulatory gaps.

Obligation of the tenant to use the Internet connection provided in accordance with the law:

The landlord is the owner of an Internet connection. In order to enable other people to use the Internet connection, the following is pointed out:

In Germany, the owner of an Internet connection can be liable for infringements committed via the Internet connection. There is the technical possibility of prosecuting infringements of rights on the Internet and of suing the owner of the connection for damages, among other things, in court. Despite this risk, the provider wants to make the connection available to the user and trusts that the rules and laws applicable in Germany will be observed by the user.

For this reason, the user confirms that he has been instructed about the following rules and will accept and follow the rules as well as the German laws:

I am not allowed to give out the password for the Internet connection given to me to third parties. Rather, I must keep it safe. If I lose the password or if it becomes accessible to third parties, I will inform the provider immediately.
I have been instructed that I am not allowed to make any illegal downloads via the Internet connection I use. I am not allowed to engage in so-called “file sharing” (exchanging third-party music, films, photos, videos, etc. via peer-to-peer networks).
I am not allowed to use any fee-based services such as subscriptions, games of chance and sweepstakes, etc. via the Internet connection. In addition, I am not allowed to conclude contracts for fee-based services and items via this Internet connection (orders from online shops, eBay, online games, etc.).
I am not allowed to visit pornographic or violence-glorifying websites.
I am also not allowed to commit any other illegal activities (for example: insulting or embarrassing people; posting other people’s photos online that do not belong to me; publish photos that show third parties without their consent; publish texts glorifying violence, etc.) make. I will treat other people with respect in this respect.
If I use social platforms (such as Facebook, etc.), I will keep my passwords safe and make sure that third parties cannot misuse my accounts.
I have been instructed that I can be liable to the Provider and the respective rights holder in the event of a violation of the law and a violation of these rules.
I know that the Internet connection is provided to me free of charge and voluntarily. The provider can therefore deny me access to the Internet at any time – especially if I suspect that I have violated German laws or these rules.
If there is a suspicion that I have used the Internet connection illegally or contrary to these rules, I must truthfully provide the provider with information about the type, time and duration of my Internet use.
This contract comes into force upon signature and is valid for the entire duration of the provision of the Internet connection.

Rosbach v.d.H., 10.04.2025