General Terms and Conditions (Terms & Conditions) 

for the use of the serviced apartments of

LikeDaheim Apartments
Carl-Benz-Str. 3
61191 Rosbach v. d. Höhe

(hereinafter referred to as the “Operator”) 

Scope of Application
  1. These General Terms and Conditions (GTC) apply to all contracts for the temporary provision of serviced apartments by the operator to guests, as well as to all other services and deliveries provided by the operator to the guest.
Type of Use – No Residential Tenancy
  1. The apartments are provided exclusively for temporary use.
  2. They are expressly not residential living space within the meaning of §§ 549 et seq. of the German Civil Code (BGB).
  3. Police registration or the establishment of a residence at the apartment address is not possible.
  4. Subletting is prohibited.
Conclusion of Contract
  1. The contract is concluded upon the operator’s booking confirmation.
    If the content of the booking confirmation differs from the booking request, the booking confirmation shall be deemed a new offer by the operator. This shall be considered accepted if the guest does not object in writing within 24 hours of receipt or takes over the apartment.
  2. The sole contractual partner of the operator is the guest who will use the apartment.
    If a third party books for the guest (e.g. a company or agent), this third party shall be jointly and severally liable together with the guest for all obligations arising from the contract.
  3. By making a booking, the guest accepts these GTC.
    The third party is obliged to provide the guest with these GTC and all booking-related information in full.
  4. The maximum booking period is 6 months (including any extensions).
    There is no tacit extension through continued use.
    Price adjustments in case of extensions or new bookings remain reserved.
Prices, Payment, Invoice
  1. The operator provides the booked apartment or an equivalent apartment and renders the agreed services.
  2. Prices result from the respective booking confirmation. If no prices have been agreed, the prices valid at the time of service provision shall apply. Prices include statutory VAT unless net prices are expressly stated.
  3. The accommodation price is a flat rate and generally includes all ancillary costs. Public charges (e.g. tourist tax) are not included. In the event of unusually high consumption, the operator reserves the right to make a subsequent charge.
  4. For the provision of parking facilities and Wi-Fi, a separate service fee of EUR 3.00 per apartment incl. 19% VAT is charged, regardless of use: monthly for long-term bookings (>30 nights), per booking period for short-term bookings (<30 nights).
  5. For the final cleaning after departure, a one-time fee of EUR 80.00 plus 7% VAT per apartment is charged. No new final cleaning fee is charged in the event of a booking extension.
  6. The operator issues a proper invoice in accordance with §§ 14, 14a German VAT Act (UStG).
  7. The operator may request an appropriate advance payment or security (e.g. by providing credit card details). Additional services such as special cleaning may also be charged against this.
  8. Payments must be made no later than the day of arrival, unless expressly agreed otherwise. In the event of default, the operator reserves the right to charge default interest of 5% above the base rate for consumers/private individuals, 8% above the base rate for entrepreneurs/companies.
    Further damages remain reserved. Reminder fees amount to EUR 10.00 per reminder.
  9. Different payment terms may be agreed for commercial customers (e.g. monthly), otherwise the due date stated on the invoice applies.
  10. Set-off or reduction rights of the guest exist only for undisputed or legally established claims/defects.
Check-in / Check-out
  1. Check-in from 3:00 p.m.
  2. Check-out by 10:30 a.m.
  3. Deviations only by prior agreement with the operator. A fee may be charged for late check-out.
  4. Upon departure:
    • all personal belongings must be removed,
    • brought-in food must be disposed of,
    • all windows must be closed,
    • all electrical appliances (except the refrigerator) must be switched off,
    • all waste must be disposed of in the designated bins,
    • all issued key cards must be returned.
Cleaning
  1. The apartment is handed over to the guest in a cleaned condition.
  2. Regular cleaning:
    • Bed linen: every 14 days
    • Towels: weekly
  3. Cleaning is carried out exclusively on working days (Monday–Friday).
  4. The apartment must be accessible on cleaning days. By arrangement with the operator, the cleaning day may be moved to another weekday. If late cleaning is required (e.g. due to night work), this must be communicated to the operator in good time.
  5. Tidying clothes etc. and washing dishes is the guest’s responsibility.
  6. Waste from apartments, bathrooms, and kitchens must be regularly disposed of properly by the guest in the designated bins. Empty bottles and glass waste must also be disposed of correctly.
  7. Final cleaning is carried out by the operator. In case of exceptionally heavy soiling and additional cleaning costs, extra charges may apply.
House Rules / Obligations of Use
  1. The apartment and all common areas must be treated with care.
  2. Heavily soiled shoes must be thoroughly wiped off before entering the building and/or replaced with other footwear.
  3. Guests must ventilate regularly and sufficiently to prevent moisture and mold damage. Personal humidifiers or similar devices are not permitted. Damage caused by neglect is borne by the guest.
  4. A strict smoking ban of any substances applies in all apartments and throughout the entire building. Violations may lead to immediate termination. Smoking is only permitted in outdoor areas; cigarette butts must be disposed of in ashtrays. Costs for special cleaning due to violations will be charged to the guest.
  5. Pets of any kind are not permitted. Violations may result in immediate termination; cleaning costs are borne by the guest.
  6. Kitchen utensils and appliances (cookware, cutlery, microwave, kettle, etc.) are provided. Personal appliances (rice cookers, deep fryers, grills, hot plates) are not permitted. Additional devices only after consultation.
  7. Self-service washing machines and dryers are available for a fee. Damp laundry must not be dried in the apartments, especially not on the furniture.
  8. Damage must be reported to the operator immediately. In case of imminent danger, the guest must act; costs for necessary immediate measures are borne by the operator.
  9. Repair costs for damage to sun blinds or fly screens will be charged to the guest according to the craftsman’s invoice.
  10. Changes to rooms or technical installations (windows, doors, pipes, floors, locks, etc.) are prohibited.
  11. Heating period (1 October to 30 April): minimum temperatures at daytime: 20–22 °C, at nighttime: 18 °C. Summer: air conditioning allows cooling up to max. 6 °C below outside temperature.
  12. Private fan heaters or large electrical appliances are not permitted. Any such devices found will be removed and returned after the end of the rental period. In case of imminent danger, the operator may terminate the rental immediately.
  13. Cars must not be parked on neighboring properties. Deregistered vehicles or vehicles without valid technical inspection (TÜV) may not be parked on the premises.
  14. Barbecuing on the premises is prohibited for fire safety reasons.
  15. Excessive alcohol consumption and loitering on the premises or green areas are prohibited.
  16. Wi-Fi and TV are provided. Changes to TV settings are prohibited. Room-level noise regulations must be observed.
Use of Brought-in Technical Devices
  1. The use of brought-in devices such as game consoles etc. requires the operator’s consent.
  2. The guest is liable for any disturbances or damage to the building’s technical systems caused by such devices.
  3. Internet use is at the guest’s own risk. The guest is solely responsible for all data transmitted, services used, and legal transactions conducted via the internet.
  4. No changes may be made to TV devices.
Damages and Additional Costs
  1. The guest is liable for all damages caused by themselves, fellow travelers, or visitors, including damage to inventory, technical equipment, or furnishings.
  2. Violations of the house rules may trigger additional costs.
  3. Damage caused by improper use, insufficient ventilation, heating, or frost protection is borne by the guest.
  4. If the guest causes increased soiling of common areas (e.g. by wearing heavily soiled shoes, parking heavily soiled construction vehicles, or careless disposal of cigarette butts), the guest bears the additional cleaning costs.
  5. The guest is liable for fire damage caused by devices such as irons, hair straighteners, or curling irons.
  6. Fees summarized:
    Loss of key card
    		 
    EUR 40.00 (net) per card
    		 
    Special cleaning for smoking violations
    		 
    EUR 350.00 (net)
    		 
    Inventory damage (e.g. sun blinds, fly screens, burn holes)
    		 
    at least EUR 200.00 (net)
    		 
    Incorrect waste separation
    		 
    EUR 50.00 (net)
    		 
    Improper disposal of empty bottles/glass
    		 
    EUR 50.00 (net)
    		 
    Emergency/on-site service outside office hours (8:00–16:00) in self-caused cases
    		 
    EUR 75.00 (net)
    		 
    Special cleaning for heavy soiling
    		 
    depending on severity

    Cancellation by the Guest and No-Show Conditions

  1. Free cancellation is possible up to 7 days before the start of the booking period.
  2. For cancellations less than 7 days before the start of the booking period up to and including the day before arrival, 50% of the booking price will be charged.
  3. For cancellation on the day of arrival or no-show (failure to appear), 100% of the booking price will be charged.
  4. Early departure: If the guest shortens the stay after arrival, there is generally no entitlement to a refund. For long-term stays billed monthly, billing for the days actually used will be carried out in accordance with the cancellation conditions of the booking period.
  5. Long-stay tariff adjustment: If a long-stay rate was booked but the stay is ended early, the operator reserves the right to charge the higher short-stay rate for the nights used. As a gesture of goodwill, the operator may reduce the amount at their discretion.

Cancellation by the Operator

  1. The operator may cancel the stay with immediate effect if:
    • the guest uses the apartment contrary to these GTC,
    • the peace of the house is significantly disturbed,
    • payments are not made.
  2. The obligation to pay remains in these cases.
  3. The operator is entitled to withdraw from the booking for justified reasons, in particular if:
    • force majeure makes use of the apartment impossible and rebooking is not possible,
    • the apartment was booked under misleading or false information,
    • the operator has justified reason to assume that use of the apartment may endanger the peace of the house, safety, or public reputation of the operator and the accommodation.
Liability of the Operator
  1. The operator fulfills its obligations with the care of a prudent businessperson. Claims for damages by the guest are excluded unless they are based on injury to life, body, or health, or on intentional or grossly negligent breach of duty by the operator, its legal representatives, or vicarious agents. This also applies to damages arising from the breach of essential contractual obligations.
  2. Liability for the guest’s valuables is excluded.
  3. The provision of parking spaces does not constitute a contract of safekeeping. The operator assumes no liability for loss of or damage to vehicles parked or their contents.
  4. No guarantee is given for availability, speed, or functionality of internet/Wi-Fi.
  5. Upon knowledge or immediate notification of faults or defects, the operator will endeavor to remedy them. Payments may not be withheld or reduced insofar as the operator is not responsible for such faults.
  6. Guest claims generally become time-barred one year after the start of the regular limitation period pursuant to § 199 (1) BGB. Claims for damages become time-barred five years after arising, regardless of knowledge. These limitation periods do not apply to injury to life, body, health, or freedom, or to claims arising from intentional or grossly negligent breach of duty.
Guest’s Obligation for Lawful Use of the Internet Connection
  1. The operator is the holder of the internet connection. In Germany, the holder may be liable for legal violations committed via the connection. Despite this risk, the operator provides the connection and trusts that guests comply with German law.
  2. The guest confirms that they have been instructed and will comply with the following rules:
    • The password must not be shared and must be kept secure. Loss or disclosure must be reported immediately.
    • No illegal downloads; especially no file sharing via peer-to-peer networks.
    • No use of paid services (subscriptions, lotteries, games of chance) and no conclusion of contracts for paid goods/services via this connection.
    • No access to pornographic or violence-glorifying websites.
    • No other unlawful acts (e.g. insults, publishing чужих photos without consent, etc.).
    • Passwords for social platforms must be kept secure.
    • Liability may arise for violations.
    • The internet is provided free of charge and voluntarily; access may be denied at any time, especially in case of suspected violations.
    • In case of suspicion, truthful information about type, time, and duration of use must be provided.
    • These obligations apply from booking and acceptance of the GTC for the entire period of internet provision.
  3. The guest undertakes to comply with all applicable law and refrain from unlawful, immoral, copyright-infringing, youth-protection-violating, defamatory, threatening, spam, or other improper uses.
  4. The guest indemnifies the operator against all damages and third-party claims arising from unlawful internet use, including all legal and extrajudicial costs.
Information on Data Processing in the Context of Video Surveillance
  1. Based on §4 BDSG and Art. 6(1)(f) GDPR, video surveillance is carried out on the premises in the following areas only:
    • Outdoor areas (parking lot and garden)
    • Ground floor entrance area
    • Corridors on the 1st, 2nd, and 3rd floors
  2. Data processing serves the prevention and investigation of criminal offenses and the exercise of the operator’s house rights.
  3. Personal data of guests will not be transferred to third parties for purposes other than those stated here. Transfer of recordings (e.g. to the police) takes place only if necessary for investigating criminal offenses.
  4. Data is processed exclusively within the Federal Republic of Germany.
  5. Additional information can be obtained at info@likedaheim.de. 
Privacy / Data Protection

The Operator’s privacy policy in accordance with the GDPR applies and can be accessed at: 
https://likedaheim.de/en/privacy-policy-likedaheim-serviced-apartments-in-rosbach/

Final Provisions
  1. Only German law shall apply. The place of jurisdiction, to the extent legally permissible, is Friedberg.
  2. The place of performance is 61191 Rosbach.
  3. The contract language is German; any translations into other languages are expressly non-binding. Should any provision of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected. In such a case, the Tenant and the Operator agree to replace the invalid provision with a valid provision that, as far as legally possible, most closely reflects the economic intent of the contracting parties. The same applies in the event of any regulatory gaps.

Rosbach, 1st of December 2025